Welcome to La Donna Vera Lingerie Shop you have been granted access to the ladonnavera.com website (the "website") where products are sold to you subject to the conditions set out on this page.
Please read these conditions carefully before using the ladonnavera.com website. By using the ladonnavera.com website, you signify your agreement to be bound by these conditions.
Your Account
By using ladonnavera.com website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.
La Donna Vera reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
Ordering
To Place an Order
You have to be over 18 years of age and possess a valid credit or debit card that can be authorised by the third parties used to process payments. La Donna Vera retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
Pre-Orders
Pre-orders are advance purchases on clothing that will ship at a future date, made with the understanding that the sale is completed and there are no cancellations. Pre-Orders will be charged to your card in full at the time the order is placed and accepted. Pre-order items will be shipped as they become available. Release dates are estimated these dates are given by the manufacturer to La Donna Vera. Occasionally a manufacturer cancels or does not ship a style, this is beyond La Donna Vera's control and a refund will be issued.
Order Confirmation
When you place an order to purchase a product from ladonnvera.com, we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you and is confirmed by an email we send to you confirming that we have dispatched (the ‘Dispatch Confirmation E-mail’). That acceptance will be complete at the time we send the Dispatch Confirmation Email to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation Email to have been dispatched do not form part of that contract. You are seeking to enter into a contract with La Donna Vera when you place an order.
Returns
Please review our Returns& Replacements policy on the La Donna Vera Customer Service webpage, which applies to products purchased from us. In addition to your returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days.
Pricing & Availability
La Donna Vera lists availability information for products sold on the website, including on each product information page. Beyond what quoted on that page or otherwise on the website, La Donna Vera cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. La Donna Vera will process your order an inform you by email if any products you order turn out to be unavailable.
In the event of products in our catalogue being mis-priced. If a product's correct price is lower than the stated price, a charge of the lower amount will be applied and the product dispatched. If a product's correct price is higher than the stated price then it will, be at the discretion of La Donna Vera to, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.
Communication
Using the website and sending emails to ladonnavera.com you are communicating electronically. La Donna Vera will communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from La Donna Vera electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Website
Copyright
The compilation of all content on this website is the exclusive property of La Donna Vera and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of La Donna Vera, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without La Donna Vera's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilisation of any substantial parts of this website, without La Donna Vera's express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without La Donna Vera's express written consent.
Trademark
La Donna Vera's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of La Donna Vera. These trademarks and trade dress may not be used in connection with any product or service that is not La Donna Vera's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits La Donna Vera.
All other trademarks not owned by La Donna Vera that appear on this website are the property of their respective owners, third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with La Donna Vera and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or be affiliated with, connected to, La Donna Vera.
Amendments
La Donna Vera reserves the right to make changes to any part of the website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Contact Information
La Donna Vera Lingerie Shop ,
92 Leighton Road ,
Enfield ,
EN1 1XW
United Kingdom
